© 2019 by Singapore Guitar Hub. All rights reserved.

CUSTOMER PROTECTION

At Singapore Guitar Hub, we work only with qualified and responsible guitar teachers. However, in the unlikely event of a dispute between the parent/student and guitar teacher, we are here to help.

 

Drop us an email at hello@singaporeguitarhub.com with the subject "Dispute" and we will attend to it as soon as possible. You may wish to provide as much information as you can in the email for us to expedite on the issue.

 

In the event of an unresolved dispute, Singapore Guitar Hub will refund you any lesson fees paid upfront for up to a maximum of 4 lessons. This will only happen if we have determined that the fault of the dispute lies entirely on the guitar teacher.

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Please note that Singapore Guitar Hub is not responsible for the actions of any teacher. These teachers are independent. Solving any disputes between students/parents and teachers is entirely out of goodwill and not obligated.